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If you have other questions, please just send it to contact@7-figuresconsulting.com.
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Frequently Asked Questions (FAQs)
Is your jewelry real solid gold?
Yes. All of our pieces are made from authentic solid 10K, 14K, or 18K gold. We do not sell gold-plated or gold-filled jewelry unless clearly stated.
Where is your gold sourced from?
Our gold is responsibly sourced from trusted mining communities in Colombia and crafted into high-quality finished jewelry.
Do you offer free shipping?
Yes. We offer free shipping on all orders within the United States and internationally.
How long does shipping take?
Orders are processed within 1–3 business days.
• U.S. delivery: 6–12 business days
• International delivery: 7–21 business days (depending on destination and customs clearance)
Do you offer custom or personalized jewelry?
Yes. We offer custom-made pieces. Please note that custom orders may require additional processing time.
What is your return policy?
We offer a 100% money-back guarantee within our return window. Items must be unworn and returned in original condition. Custom pieces may be non-refundable unless defective.
How can I be sure of the quality?
Each piece undergoes quality inspection before shipment to ensure gold purity, finish, and craftsmanship meet our standards.
Do you offer wholesale pricing?
No. We are not wholesalers. Each piece is custom-crafted and sold directly to customers to ensure quality and fair pricing.
Will the gold fade or tarnish?
Solid gold does not fade or tarnish like plated jewelry. With proper care, your piece can last a lifetime.
How can I contact customer support?
You can reach us through our Contact page or by email (contact@7-figuresconsulting.com). Our support team responds within 24 business hours.